How Does The Order Process Work?

You’re interested in having us decorate your hotel room, cabin, or suite before your arrival and you are wondering how it works?

You own or manage a vacation rental and are concerned about damage to your property? Scroll down a bit and we’ll tell you all about how we keep your property safe and your cleaning crew happy.

Here’s how an order works in 4 easy steps:

1. You make your hotel or cabin reservations in the Smoky Mountains – anywhere around Gatlinburg, Pigeon Forge, Sevierville, Maryville, Wears Valley, Cosby, or Knoxville in East Tennessee.
2. You let me know what decorations you would like to have and give me the date and estimated time of your arrival as well as the name of your accommodations.
3. I will send you a detailed invoice with a secure payment link.
4. A $50 non-refundable retainer is required to reserve your date and materials.

If you’d like us to set up before you arrive, then your MUST let the cabin rental company or the hotel know that we will come to decorate before your arrival. This is important, otherwise we will not be able to access your room or cabin.

Some hotel and cabin rental companies will tell you “no access prior to check-in”. Don’t worry – we can almost always get early access to your room or cabin, just as long as you tell them that you hired TN Celebration Balloons to decorate prior to your arrival.

In the rare event that we can’t get access before you arrive or if you want us to set up decorations while you’re exploring our beautiful area, we’ll coordinate a time where we’ll access your rental and set everything up before you return.

That’s it!

We will take care of everything else while staying in contact with you. If you’d like, we’ll text you pictures of the decorations before we leave – generally around 1 or 2 hours before your planned arrival time.

Text 865-223-5865 or send us a message if you have more questions or if you’re ready to order your cabin decorations or hotel room decorations for your next Smoky Mountain getaway.